22 December 2006

like I just got screwed with my pants on

I have snippets of more interesting posts in process, but for now I'm just going to rant. My favorite airline strikes again, and in the words of Toby Ziegler, I feel "like I just got screwed with my pants on."

CD has spent this week in Cupertino, scheduled to get in late this evening. (Future rants: Once again, it sucks to be sick when CD is away. Petechiae makes me look like I got into a fight and lost.) Yesterday, we (and by "we" I mean CD) finally reached the conclusion that leaving at the o-dark-thirty tomorrow morning to drive to Tika's in Massachusetts was a bad idea, and bought plane tickets to Boston instead.

Now it gets fun....CD's flight is delayed, causing him to miss his connection. Everything is oversold so the gate agent tells him his only option is to go back to the ticket counter. He called me and I started exploring the options. They are all ugly. At this point it looks like he will get back to Pittsburgh around 11pm tomorrow, 7 hours after our flight to Boston is scheduled to leave. And even that requires him to change airports, from San Jose to San Francisco.

It remains to be seen if they will now refund our tickets to Boston. It seems like the right thing to do but that's an all too rare thing for my favorite airline.

Probably just as well. The family is only interested in seeing Oliver anyway.

UPDATE: Kudos to Orbitz for refunding all but $11.99 of the purchase price of our trip. And for not making me try to deal with the airline directly.

3 comments:

jaciewelch said...

Not everyone. The Welch's want to see you, Cyrus, and thee who's name has yet to be disclosed (yea and Oliver!). Hope you eventually make it!

K said...

Still here in Ghent, about to make my fourth trip to the Brussels airport, with about a 50/50 chance of making it to DIA in time for Christmas dinner, so I feel you... I won't begin to kibbitz about showing up twice to find that my "confirmed" seat had been overbooked... Brussels National is a five-hour round trip from here with everything (including standing in line) included... hope CD got to you and you are together.

Melissa said...

Sounds like my ordeal last week! I'm glad Orbitz was so accommodating. That's a rarity in the airline/travel industry these days.

Best wishes to you and your for a happy holiday.